We're here to help you and your virtual pet thrive! Find answers to common questions or reach out to our team.
Have a question, feedback, or need help with VirtuPet? We'd love to hear from you! Our support team typically responds within 24-48 hours.
Find quick answers to the most common questions about VirtuPet.
VirtuPet automatically syncs with Apple Health. Make sure you've granted permission in Settings > Privacy > Health > VirtuPet.
You can manage or cancel your subscription anytime through your iPhone's Settings > Apple ID > Subscriptions > VirtuPet.
Try refreshing the app by pulling down on the main screen. If the issue persists, check that HealthKit permissions are enabled.
Go to Settings in the app and tap "Restore Purchases". Your Premium subscription will be restored automatically.
Go to Settings in the app and tap "Change Pet" to select a different companion.
Access important resources and information about VirtuPet.
VirtuPet is a fitness companion app that motivates you to stay active by caring for a virtual pet. Your daily steps directly impact your pet's health and happiness.
App Name: VirtuPet - Step Tracker
Platform: iOS (iPhone & iPad)
Developer: VirtuPet
Support Email: support@virtupet.app
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